Receptionist & Front Desk Assistant

About the Organization

Our client is a well-established, full-service automotive organization serving customers across the Twin Cities metro. With a strong reputation for customer service and a collaborative, family-oriented culture, this organization offers long-term growth opportunities and a supportive work environment.

Position Summary

The Receptionist & Front Desk Assistant serves as the first point of contact for customers, vendors, and visitors. This role is critical in delivering a welcoming, professional experience while supporting multiple departments with administrative and communication needs.

Key Responsibilities

• Greet visitors and customers in a professional, friendly, and efficient manner
• Direct customers to appropriate departments and team members
• Answer and route incoming phone calls; take accurate messages as needed
• Maintain awareness of showroom or office floor activity and staff availability
• Utilize electronic calendars to track appointments and schedules
• Provide general administrative support to sales, service, and administrative teams
• Operate multi-line phone systems and internal paging tools
• Address customer inquiries or concerns and escalate to management when appropriate
• Perform clerical tasks such as document preparation, file organization, and data entry
• Support recordkeeping related to company documents, invoices, and communications

Qualifications

• High school diploma or GED required
• Strong verbal and written communication skills
• Proficiency in Microsoft Office 365 (including Outlook, Word, Excel)
• Excellent attention to detail and organizational skills
• Friendly, positive demeanor with a customer-focused mindset
• Prior receptionist or front-desk experience preferred (6+ months a plus)

Other Info

Employment Type: Contract-to-Hire (4-5 months)

Location: On-site at White Bear Lake Dealership

Schedule:

• Monday-Thursday: 8:00 a.m.-4:00 p.m.
• Friday: 8:00 a.m.-6:00 p.m.

Pay Range: $19-22/hour (based on experience)

Benefits (During Contract)

• Medical coverage options, including virtual care
• Dental and vision plans
• Accident, critical illness, and hospital indemnity coverage
• Life insurance and short-term disability (eligibility requirements apply)
• Earned paid sick time in accordance with local/state regulations
• Employee discount programs (travel, entertainment, retail)

Benefits Upon Direct Hire

• Medical plans (including HSA-eligible option)
• Dental and vision insurance
• Flexible Spending Accounts
• Employer-paid basic life insurance
• Optional voluntary life, short-term disability, and long-term disability plans
• Employee Assistance Program (EAP)
• Paid holidays, training, and generous PTO starting at hire
• 401(k) retirement plan with company match

Why You'll Love This Opportunity

• Stable organization with a long-standing presence in the community
• Friendly, team-oriented environment
• Opportunities for growth and long-term career development
• Commitment to employee engagement and community involvement

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.